Terms of service.
At Bea’s Pampered Pooches, the health and welfare of your dog, as well as the other dogs entrusted to my care, are my top priorities. To provide the best possible service, I ask all owners to agree to the following conditions and confirm their acceptance by signing a form.
Health and Fitness: Your dog must be fit and healthy. Please inform me of any health or welfare issues when booking.
Sick or Elderly Dogs: I may accept sick or elderly dogs for grooming if you understand and agree that the grooming will be carried out entirely at your own risk. Additional time may be required.
Vaccinations: For the health of all dogs in my care, your dog must be vaccinated. You may be asked to provide written evidence of up-to-date vaccinations. If I agree to accept an unvaccinated dog, I cannot be held responsible for any illness that could have been prevented by vaccination.
Flea Treatment: Your dog must have regular preventative flea treatment provided by a vet or a qualified person. I cannot be held responsible for the contraction of ectoparasites.
Grooming Estimates: I will provide an estimate of the grooming cost based on an average dog of the breed and type. However, some dogs may require additional and unforeseen work, which will be charged at an hourly rate agreed upon in advance. You may need to bring your dog back at another time to complete the groom to avoid inconveniencing others.
Pre-existing Conditions: Grooming may expose pre-existing skin or other health problems for which I cannot be held responsible.
Safety and Behaviour: The health and safety of staff, visitors, other dogs, and your dog are important to me. I reserve the right to refuse to groom any dog that is aggressive, disruptive, or otherwise presents a risk to myself or other dogs.
Collection: I will inform you by telephone when your dog is ready. Please collect your dog within a reasonable time unless prior arrangements have been made. Failure to do so may result in an additional dog-sitting fee.
Abandoned Dogs: If I am unable to contact you and become concerned that your dog has been abandoned, I will refer the matter to the relevant authorities.
By adhering to these conditions, we can ensure a safe and enjoyable grooming experience for all dogs in my care. Thank you for your cooperation.